Terms of service

1. Scope

These Terms of Service apply to all orders placed through our online store [Store Name].

2. Products and Contract Formation

The presentation of products in our online store does not constitute a legally binding offer, but an invitation to place an order. A contract is concluded once we confirm the order by email or dispatch the goods.

3. Prices and Payment

All prices are stated in CHF and include applicable taxes unless otherwise stated. Available payment methods are displayed during checkout.

4. Shipping and Delivery

We deliver to addresses within [countries/regions you ship to]. Delivery times are indicative unless explicitly stated otherwise. Partial deliveries may occur if reasonable.

5. Retention of Title

Goods remain our property until full payment has been received.

6. Returns and Refunds

Our Return and Refund Policy applies. For hygiene and safety reasons, opened or used fragrance and cosmetic products may be excluded from returns where legally permitted.

7. Warranty

Statutory warranty rights apply. Customers are requested to inspect products upon receipt and report any defects without delay.

8. Liability

We are liable only for intent and gross negligence. Liability for slight negligence is excluded to the extent permitted by law.

9. Governing Law

Swiss law shall apply, excluding conflict of law provisions.